Privacy policy

Welcome to Loragaly ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.

Website: loragaly.shop

Contact Information:

Loragaly

1644 HALL AVE, WINDSOR, ON, N8X 4S1, Canada

Email: info@loragaly.shop

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

When you interact with our website, place an order, create an account, subscribe to our newsletter, contact customer support, or participate in promotions, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • Order details
  • Account login credentials
  • Customer support communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral URLs
  • Pages viewed
  • Time spent on pages
  • Date and time of access
  • Website interaction data

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Operate and improve our website
  • Remember user preferences
  • Analyze website traffic
  • Measure marketing performance
  • Personalize shopping experiences

You may disable cookies through your browser settings, but doing so may affect website functionality.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer service
  • Managing customer accounts
  • Processing payments
  • Sending order confirmations and shipping updates
  • Preventing fraud and unauthorized transactions
  • Improving our products and services
  • Personalizing user experiences
  • Conducting analytics and research
  • Sending promotional communications where permitted by law
  • Complying with legal obligations

3. Legal Basis for Processing

Where applicable under relevant privacy laws, we process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection against fraud and security threats

4. Sharing of Information

We do not sell personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Service Providers

  • Shopify platform services
  • Payment processors
  • Shipping and logistics providers
  • Email service providers
  • Analytics providers
  • Marketing partners
  • Customer support platforms

These service providers are authorized to use personal information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights or property
  • Prevent fraud or illegal activity
  • Protect the safety of customers and the public

Business Transfers

In the event of a merger, acquisition, restructuring, financing, or sale of assets, customer information may be transferred as part of the business transaction.

5. Payment Information

Payments made through our website are processed by secure third-party payment providers.

We do not store complete payment card numbers on our servers. Payment information is handled according to the security standards maintained by the payment processor.

6. International Data Transfers

Because we serve customers globally, your personal information may be transferred to and processed in countries outside your country of residence.

When such transfers occur, we take reasonable measures to ensure appropriate safeguards are in place to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to access personal information
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a regulatory authority

To exercise these rights, please contact us at:

info@loragaly.shop

We may need to verify your identity before processing requests.

9. Email Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails regarding:

  • New arrivals
  • Product updates
  • Special offers
  • Discounts
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years old. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

11. Security Measures

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Misuse
  • Loss or destruction

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.

13. Do Not Track Signals

Some browsers provide "Do Not Track" signals. Because there is no universally accepted standard for responding to such signals, our website may not respond to them.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website following the posting of changes constitutes acceptance of those changes.

15. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Loragaly

1644 HALL AVE, WINDSOR, ON, N8X 4S1, Canada

Email: info@loragaly.shop